Big City Cars is the #1 car dealer in Indiana. Sure, it’s a big claim to make. But what makes us the #1 car dealer in Indiana might surprise you. At first thought, most people would assume we are basing it on annual car sales (because let’s face it, most car dealerships make that claim at some point). But while it’s true that we are able to help a lot of customers drive home in a quality preowned vehicle each and every year regardless of their current credit situation and often with little to no money down, it’s actually our customers that make us the #1 car dealer in Indiana.
Big City Cars, located at 4910 Lima Road, opened our doors in 2016 with a commitment to providing a car buying experience that exceeds all expectations. We are dedicated to earning customer satisfaction and loyalty by providing a unique buying experience that focuses on honesty, integrity, and respect.
Following this philosophy, we have received numerous accolades based on our customer service including being awarded the “Reader’s Choice Award” from the Fort Wayne Newspaper in 2016, 2017, 2018, & 2019. We were named one of the “Best Places to Work in Indiana” in 2017 & 2018 by the Indiana Chamber of Commerce. In 2019, Big City Cars received the “Consumer Satisfaction Award” from Dealer Rater. We were also named the “Highest Rated Independent Dealer” 3 years in a row from Dealer Rater. Finally, Big City Cars has an “A+ Rating” from the Better Business Bureau.
So simply put, what makes Big City Cars the #1 car dealer in Indiana is our customers. We understand that they are the life blood of our business; and as such, we treat them with the same respect and courtesy that we treat our own family. And while winning awards is great; here is what some of our customers are saying about us:
- AWESOME EXPERIENCE: “I wasn’t sure what I wanted, but I stopped in and looked around. My sales person (Bob – I think he was one of the owners or managers) was great. he sat down with me to discuss possible options and took his time with me to look at several vehicles on their lot. I fell in love with a Ford Expedition and drove it home that day. Thanks Bob!! I love my new SUV. I HIGHLY recommend Big City Cars!”
- GREAT CUSTOMER SERVICE: “I just bought a 2018 Kia Optima with less than 13000 miles on it! The entire staff went above and beyond to make sure I left happy! My daughter who wasn’t even looking ended up getting a new Cruze as well. No matter your financial situation try here before going anywhere else!”
- BETTER CAR SHOPPING EXPERIENCE THAN I EXPECTED: “I'm sure we all feel the same way about shopping for a car... Insert eye roll... But I have to admit I was pleasantly surprised by my experience at this dealership. I spent quite a bit of time with my Big City Car salesperson and thankfully did not feel like I was with a salesperson which is what I'd dread about buying a car. He was informative and not pushy and let me test drive as many cars as I wanted too so I ultimately purchased my vehicle from this dealership based on the fact that I had a fabulous experience with my salesperson! I would highly recommend this dealership to anyone especially people who have had an unfortunate experience with car dealerships in their past because I had a much more positive experience than I was expecting!”
Big City Cars is located at 4910 Lima Road. Or give us a call today at (260) 212-1111. We look forward to helping you get into a quality preowned vehicle that fits your lifestyle & budget.
